PAYMENT FEE

October 10, 2025

1. Purpose

This Fee Schedule forms part of the Terms of Service and the Payment Policy of StrongBody.ai.

 It defines all fees, commissions, and charges that apply to Users, both Buyers and Sellers, who use the Platform.

2. Marketplace Fees

Fee Type	Who Pays	Amount / Rate	Notes
Platform Commission	Seller	20 % of service value	Deducted automatically on payout.
Service Fee	Buyer	10 % per transaction	Displays before checkout.
Join / Listing Fee	Seller	Free (Basic) / Included (Pro Plan)	Subject to future change with notice.
Withdrawal Fee	Seller	USD 1 or 1 %, whichever is higher	Varies by method (bank/Stripe).
Currency Conversion	Seller or Buyer	According to payment provider rate	Displayed at checkout.
Voice Service Fee	Users who utilize voice-based services (Buyer or Seller)	Based on package plans offered for voice services	Fees are collected by Multime.

3. Subscription Plans

Plan	Monthly Fee	Key Benefits
Basic	Free	Create up to 3 listings, limited AI features and gallery space.
Pro	USD 15 / month	Unlimited listings, priority AI listing builder, premium analytics, early payouts (T+1).
Enterprise / Agency	Custom quote	Team accounts, enterprise integration and training support.
Organization / Partner Account	USD 6,000 per account	Multi-user or team access API and enterprise-level integration Branding support Training and account management Priority support and onboarding

➡ Renewal: Plans auto‑renew monthly unless cancelled before the next billing cycle.
➡ Billing Partner: Managed by StrongBody  Pte. Ltd., Singapore.

4. Refund and Cancellation Fees

Case	Policy
Buyer cancels before Seller accepts	100 % refund (excl. payment gateway fee).
Buyer cancels after Seller accepts / work started	Partial refund – deduct up to 20 % service fee.
Job not delivered / dispute resolved in favor of Buyer	Full refund of total payment.
Technical error / double charge	Full refund within 5 business days.
Refund method fee (bank / credit processor)	Applied as per third‑party terms (2.9 % + fixed 0.30 USD typical).

5. Taxes and Withholdings

All fees are exclusive of taxes (VAT/GST) unless stated otherwise.
Sellers are responsible for declaring income and complying with local tax laws.
StrongBody.ai may with hold amounts if required by law or tax authority.

6. Changes to Fees

Fees may change from time to time. Updated rates will be published on this page with the “Effective Date.” 

Continuing to use the Platform after a fee change constitutes acceptance of the new rates.

7. Contact

Email: customercare@strongbody.ai
 Business Address:  105 CECIL STREET #18-20 THE OCTAGON Singapore, 069534 Singapore

Author

Admin Strongbody

Singapore

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PAYMENT FEE

Author

Admin Strongbody

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